John is a program and operations leader with 15+ years of experience building the infrastructure that delivery runs on and, lately, building the AI-native products that compress the work that infrastructure was created to coordinate. He stands up and matures PMOs, continuously monitoring for opportunities to improve processes and tooling. John has a reputation for bias for action and leading with business impact, frequently delivering working prototypes to accelerate design discussions and crystallize customer requirements. With more than a decade inside and alongside the world's largest technology companies — Microsoft, Amazon Web Services, Boeing, HP and the partner ecosystems that serve them — he understands how complex organizations actually make decisions, and how to move work through them.